Episode 166 - The Currency of Credible Agents
In this episode, Diego and Aaron Davis discuss the importance of trust in business and how it impacts credibility and customer relationships. They share practical tips on building trust by delivering on promises, communicating effectively, and being genuine. They also touch on the realities of dealing with reviews, feedback, and how vulnerability can actually enhance trust. Learn how to avoid common mistakes that erode trust and strategies for maintaining relationships beyond the initial deal.
#Trust #BusinessTips #CustomerRelations #Credibility #Success
Timestamps:
00:00 Intro to Trust and Credibility
00:30 The Impact of Speed and Delivery on Trust
00:41 Delivering on Promises and Building Belief
01:00 Building Trust by Doing More Than Expected
01:20 Communicating Effectively and Building Trust in Real Estate
01:40 Using Facts and Avoiding Interruptions
02:00 The Importance of Listening to Build Trust
02:20 Taking Ownership and Being Transparent
02:40 Dealing with Reviews and Vulnerability
03:00 The Reality of Perfection and Fabricated Reviews
03:20 Importance of Digital Footprint and Research
03:40 Maintaining Relationships Post-Deal to Build Genuine Trust
04:00 Outro and Call to Action
